One of my jobs as a Bishop is to help the poor and the needy. One of the ways I do that is by authorizing food orders which are filled at the Bishop's Storehouse in Lindon, a few miles south of American Fork. The process goes like this:
- I become aware of a serious need through personal observation, reports that reach me from other ward members, or a person visiting me in my office.
- I fill out a Needs & Resources Analysis: Self Reliance Plan for the person or family in need.
- I authorize a 2 week food order and communicate that approval to the Relief Society President.
- She visits the individual or family in their home, helps them prepare a meal plan, and notes the items & quantities they need to feed themselves for 2 weeks.
- She then signs the food order and returns it to me for my counter signature.
- I file a copy of the food order in my office.
- Another copy of the authorized food order is given to the person or family in need.
- They take the order to the Lindon Bishop's Storehouse and return with a 2 week supply of food.
- A few days later, I get a report in the mail from the Storehouse with the food order attached. This report shows me the dollar value of the food or other commodities that were distributed.
- The recipients perform some previously agreed-upon service in exchange for the help they just received.
A few items of interest about the LDS Church Welfare Program and Bishop's Storehouses in particular:
- The welfare program began in 1936 in response to the great depression. 2011 marks its 75th anniversary.
- The Church maintains dozens of food production and food processing facilities around the world that supply the system. For example, adjacent to the Lindon Bishop's Storehouse is a cannery that supplies canned peaches and pears to the welfare program. My family and I have volunteered many times at the cannery. Our oldest daughter met her future husband volunteering on the night shift at the Church's peanut butter plant in Houston.
- The Church maintains more than 100 Bishop's Storehouses throughout the US and Canada.
- The Church supplies commodities to many food banks and soup kitchens through the Bishop's Storehouse network. In Houston, for example, Deseret brand peanut butter is a hot commodity with the Houston Food Bank.
- No money every changes hands when a patron receives a food order. The Bishop's Storehouse is a grocery store without cash registers.
- The number of SKU's (inventory line items) in a Bishop's Storehouse is limited to a few hundred. Items produced by the Church (such as canned peaches and peanut butter) carry the Deseret label. Other items (such as disposable diapers) are the same national brands one would find in a traditional super market.
- Several hundred food orders are filled each day at a typical Bishop's Storehouse.
- Bishops and Relief Society Presidents are advised to provide enough help to sustain life, but not lifestyle.
Abuses such as feeding animals or selling the food do occur, but they are minimal. In general, the Bishop's Storehouse food order system is a terrific program that helps many people make it through tough times with their self-respect intact.